This case at a glance
| Client | Telecommunications company (communications infrastructure) |
|---|---|
| Challenge | Aging on premises systems and the need for BCP and remote work |
| What we did | A new redundant thin client platform built on AWS |
| Products | AWS |
| Results | Work continues during disasters, with secure access from outside the office |
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About the client
• Industry: Telecommunications
• Company overview: A communications infrastructure services company that handles everything from building networks to fault response, call centers, and 24 hour maintenance. It also covers ICT and energy, and works on technical support, training, and disaster and security measures. -
Challenges
• Aging physical infrastructure and growing maintenance
Servers and network equipment in the on premises environment were aging, raising maintenance and replacement costs, and handling failures and security under physical constraints was difficult.
• Insufficient business continuity planning
Backup for disasters and failures was not sufficient, leaving a risk of business stopping.
• Limited flexibility for remote work
Access from outside the office was restricted in the on premises environment and required VPNs or dedicated devices. The client wanted secure and flexible work by running thin clients on AWS.
• Limited scalability
Adding new sites or users was hard to do quickly because of physical constraints, and the client wanted an environment where resources can be expanded as needed. -
Solution
• Building thin client infrastructure on AWS
With the goal of moving away from aging on premises equipment, we built a new cloud platform to run the thin clients, previously operated on premises, on AWS, with a redundant configuration that allows work to continue during disasters.
• Cloud migration designed for continuity and flexibility
To support business continuity and remote work, we migrated to a highly available and scalable AWS environment, including a secure connection for access from outside and infrastructure that grows as users and sites are added. -
Results
• Business continuity and less maintenance
Moving from aging on premises equipment to AWS reduced the work of managing equipment and handling failures and created a stable operating environment.
• Better support for remote work
Running thin clients on AWS enables secure access from outside the office and simplifies managing VPNs and dedicated devices, making flexible work possible.
• Better information sharing and access
Using the cloud allows information to be shared between sites and departments in real time, improving speed and coordination.
• Scalability and flexibility
An infrastructure that can quickly add new sites and users gives the client a structure that can grow with its business and systems.
