We understand your work and your current systems, and support you from making ideas concrete through design, development, operations, and maintenance.
Our scope
We support the investigation and modification of existing systems, the development of new ones, and their operation and improvement after launch.
Even if your current system supports your work without problems, small changes can take a lot of time and money. We check the specifications and processing flow of the system against your actual work, and sort out the parts you can keep using and the parts that need modification.
We look at complex processing and the maintenance burden, and propose the approach that fits your situation, from partial modification to a rebuild.
You may see what you want to achieve, yet the work cannot start because technical studies and building a development team do not move forward. Bringing together your business knowledge and SYSLABO's technology and development experience, we work with you from research and validation through design, development, and rollout to your business.
We support daily operations and maintenance, such as responding to inquiries and incidents, applying patches, and upgrading versions. We share the intent behind the specifications and design and the history of past responses between you and our development and operations team, and keep handling requests for new features and specification changes as well as operational issues.
We can also help with systems developed and maintained by other companies. We check your current operating structure and sort out the division of roles with your existing development and maintenance vendors, and the scope that needs to be handed over.
Our process
When modifying or updating a system, clients often tell us it is hard to explain internally why the cost is high and what effects the update will bring.
While your business runs without major problems, explaining the need for an update takes time and effort. Meanwhile, problems such as complex processing and difficult changes remain.
SYSLABO first investigates the specifications and processing flow of your existing system against your actual work. Based on the results, we organize the work required and the cost basis, and propose the scope and approach for modifications and updates.
Based on the results, we present an estimate that shows the work involved and the cost basis. We also organize why the work is needed and what effects to expect, to support your internal explanations and investment decisions.
When screens and usability are reviewed, we check how they are actually used. We also show concretely what will improve for the people who use them, such as screen readability, operating steps, and processing speed.
Screen and usability improvements
We improve how easy screens are to read and operate, while keeping the functions your current work needs. In the example below, we organized the search conditions and rearranged the project list and its details so that the information you need is easier to check.
Previous screen (example)
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Improved screen (example)
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Why SYSLABO
01
We have consistently supported business systems from requirements definition through design, development, operations, and maintenance. We confirm business flows, exceptional operations, and the background behind the specifications, and design functions and processing that fit your work.
02
We form a team of members with the expertise each challenge needs, such as business applications, ERP, cloud, and AI. A leader who serves as your contact stays involved with you, and we carry out development and operations, including integration between systems and coordination with stakeholders.
03
In addition to design documents, code, and operating procedures, we share with you why we chose each approach in design and implementation. Through joint development and reviews of designs and code, we help your team build up the knowledge needed for changes and operations, so that you can handle more of the work in house.
Case studies
A client that needed new support after its longtime maintenance company withdrew
Yamaha Corporation
Watanabe Pipe Co., Ltd.
You can consult us even if documents such as specifications are incomplete. We check the documents you have and how the system behaves, and start by sorting out the issues and the work required.
As an official ServiceNow partner, we have worked with ServiceNow on a wide range of proposals.
In addition to business consulting, our strength is the extensive development experience we have built ourselves.
Although we are a company of about 100 people, our work in areas such as AI use and digitizing application processes has been highly regarded as one of the leading examples in Japan.
We are an AWS Advanced Tier partner, a level held by the top 6% of partners in Japan, and we have extensive experience built over more than 30 years as a system development vendor.
Drawing on the expertise and experience we have built, we provide AWS solutions across many areas, including applications.
As an official GRANDIT partner, we provide reliable services based on our many implementations and technical expertise in the trading, wholesale, and distribution industries.
From upstream work such as requirements definition and design, through system implementation and development, to operation and maintenance, we provide consistent support for improving and optimizing our clients' business processes.
SYSLABO is an AI partner that works with your team from research to development and improvement, based on a clear understanding of your business.
We support joint development of generative AI and AI agents, organizing the internal documents and data that AI refers to, AI built for your workflows, and organizing the necessary costs and expected effects.
