Improving management at a trading company through an ERP renewal

Use case (1)

This case at a glance

ClientTrading company (over 70 years in business)
ChallengeA slow system built from scratch and late profit and loss figures
What we didNew GRANDIT (web ERP) implementation to renew the business platform
ProductsGRANDIT
ResultsProfit and loss reports cut from weeks to days. Sales and profit visible within five business days of the following month
  • About the client

    • Industry: Trading company
    • Company overview: A manufacturer and trading company with a history of more than 70 years, the client runs a wide range of businesses in Japan and overseas, including transportation equipment and electronics.

  • Challenges

    • Slow data processing and missing functions
     While using a system developed from scratch, the client was concerned that data operations had become slow and that functions such as item management were not sufficient.

    • System maintainability
     Because the existing environment had become a black box, the client was looking for a vendor that could provide consistent support not only for building the system but also for operation and maintenance when improving its functions.

    • Slow decisions caused by delayed sales figures and exchange rate uncertainty
     Because the exchange rate at the time of payment was not fixed, it was difficult to understand profit and loss quickly and accurately, and as a result the client felt its competitiveness was declining.

  • Solution

    • Renewing the business platform with GRANDIT
     Along with faster processing and better usability, we feel it was GRANDIT, with its wide range of functions rooted in Japanese business practices, that made it possible to solve these challenges.

    • Support alongside the client
     As a GRANDIT partner, we stayed close to the client and provided consistent support for the system, from moving the project forward to operation and maintenance.

    • Using the GRANDIT reporting system
     We customized the GRANDIT sales module and the procurement and inventory module, and carried out the following measures.
     1. Managed revenue recognition criteria for each sales slip and managed expected sales for each planned sales month
     2. Made it possible to manage forward exchange contract allocations and balances in the system
     3. Used the reporting functions included as standard in GRANDIT to provide reports showing sales and profit within five business days of the following month

  • Results

    • Less burden on users, with better usability and functionality
     The data processing delays that had been a problem were resolved, and the client's work became faster. We believe this was achieved by making the most of GRANDIT, which includes as standard a wide range of functions suited to Japanese business practices, such as an intuitive screen design.

    • Quick view of profit and loss by department
     Profit and loss reports that used to take several weeks can now be created within a few business days. As a result, administrative departments and front line teams can understand the situation quickly, and the client can now consider improvements and make decisions smoothly.

    • A single vendor
     We provided consistent support through to system operation and maintenance. This made centralized information management possible, stabilizing quality and improving operational efficiency.