Event details
| Event | ServiceNow Knowledge 2024 |
|---|---|
| Date and time | Tuesday, May 7, 2024 to Thursday, May 9, 2024 |
| Venue | The Venetian Expo Las Vegas, Nevada, United States |
| Organizer | ServiceNow, Inc. |
| SYSLABO's role | Attendee |
ServiceNow is now counted among the top 10 IT platforms in the world. Once again, Knowledge 2024, an event that brings together tens of thousands of people, was held in Las Vegas.
Four of our members, including our president, attended for six days from May 6 to 11, 2024.
Our goals
- Finding ServiceNow prospects
- Gaining business ideas
The venue was the Venetian Resort, the same as last year. It is a remarkable hotel that recreates a city of water in the middle of the desert.
What is Knowledge 2024?
Knowledge consists of three parts.
- Keynote
- Expo
- Sessions
In the keynote, CEO Bill McDermott spoke directly about the future of ServiceNow. At the expo, solutions built on ServiceNow and IoT devices were on display, including a racing car. More than 400 sessions were held in English and Japanese, from new ServiceNow solutions to training sessions where participants think together.
Where ServiceNow is heading
More than 220 of all the sessions were about AI.
Since ServiceNow keeps strengthening its features for creating tables and integrating with other systems, strengthening AI for analysis and build support seems to be seen as an urgent task.
We also heard that ServiceNow will focus on adoption not only by large enterprises but also by small and medium companies. This will make it easier for us to approach such clients, and we hope ServiceNow becomes easier to introduce for companies of that size.
