What this article covers
- Trends in AI agents and application development presented at ServiceNow Creator Day 2025
- What to sort out to put new technology to use in business
SYSLABO attended ServiceNow Creator Day 2025.
The event introduced AI agents for automating work, generative AI for building applications, and ways to link data with workflows. Customer stories and technical demos showed how widely ServiceNow is now being used.
To put these technologies to work, it is important to sort out which information to use, which steps to support, and where people make decisions. It takes a view that considers both application features and the way the work is done.
Beyond learning about new features, we ask whether they can become something our clients keep using in their daily work. We will keep watching technology trends from that point of view.
