SUPPORT AREA 02

Make your internal documents and data usable by AI

Adding documents may still leave AI unable to use the information a case requires. SYSLABO traces documents, records, business terms and past decisions to define which versions apply. We also decide who can view the information, and who updates it and when. Without waiting for all company data to be ready, we first prepare the information the target work needs and develop the system so AI can be used in that work.

YOUR CHALLENGE

Does this sound familiar?

WHAT WE DO

What we work on with you.

01

Investigate why results fall short

Trace the cause
  1. 01Source informationIs the required information available?
  2. 02ExtractionAre fields extracted correctly?
  3. 03RetrievalIs it relevant to this case?
  4. 04Answer generationHow is the information used?

We examine actual questions, retrieved information and logs. We investigate whether information is missing or where the problem lies among reading documents, search and answer generation, separating confirmed findings from points that need further investigation.

02

Define the data and when it applies

Data and applicability
  1. 01Required informationDocuments, registers and contracts
  2. 02Applicable conditionsVersion, case and applicable period
  3. 03Initial scopeData to start with

We identify the documents, records, contract terms and decision history a workflow needs. We define which versions apply to which cases and periods, then agree where to start.

03

Connect documents and records to each case

Connect and verify
  1. 01Documents and recordsQuotes, partners and contracts
  2. 02Connect by conditionsRetrieve through fields linking each case
  3. 03Check conditionsRefer gaps and conflicts to people

We define fields that link quotations, business partners and contracts, combining document references with record retrieval. Where terms conflict or information is missing, we build in a way to request human review.

04

Set access and update responsibilities

Access and updates
  1. 01Access permissionsUse only what each user may see
  2. 02Update and approveDefine owners and procedures
  3. 03Update AI sourcesApply updates and deletions
  4. 04Verify changesCheck that changes were applied

We apply user access permissions to the information AI can reference. We agree who updates and approves information, who makes it available to AI and how changes and deletions are checked.

05

Check readiness using actual cases

Decide readiness
  • Ready for useConditions checked with real cases
  • Still to addressInformation and issues not yet in place

We test routine and exceptional cases, different permissions and behavior after updates. We identify missing information and unresolved issues, then agree the initial scope and priorities for further work.

WHAT WE CLARIFY TOGETHER

Clarify the data and conditions for use.

  • Required information and preparation before first use
  • Which versions are used, by whom, and who updates them
  • Conditions for business use and points for human review
Discuss documents and data for AI
AI ENVIRONMENT

You can discuss how to handle information that cannot leave your company.

We review your existing servers and the cloud services you use, and consider with you where information is processed, what is sent outside and which model to use. What needs checking differs between running a model in house and using a cloud AI service.

How each AI model is offered, and where it can run, differs by model. We check the conditions before proposing a setup, and build it with you, including connections to existing systems and how it is operated.

See how we choose the AI and setup
LET’S MOVE FORWARD

Discuss documents and data for AI

Tell us where your current AI is not giving the results you expect, and about the related documents and records. Taking your budget and team into account, we decide with you what to investigate first and the work needed to make them usable by AI.

Tell us what you know so far.

  1. 01Your current challenges or what you want to achieve
  2. 02The work you want to use AI for, or the service you want to offer
  3. 03Your budget, team and target timing
Talk to us about AI

You can contact us before your questions or documents are fully organized.

Opens the SYSLABO contact form